SAFE & CONVENIENT
- Get cash at any Automated Teller Machine (ATM) or participating merchant.
- Pay no surcharge and find the nearest ATM by using this Privileged Status ATM locator or find your nearest Pilot Grove Savings Bank ATM using our branch/ATM locator
- Make deposits
- Transfer funds at any ATM
- Make purchases at any participating merchant, either in person or online, all in a matter of minutes
EASY AS 1, 2, 3!
- A current Pilot Grove Savings Bank checking account
- A signed debit card application
- Activating your new card once it's been approved
LOST OR STOLEN CARD
Another Helpful Debit Card Fraud Prevention SHAZAM Feature
If you receive a text or call from SHAZAM when suspicious activity is detected on your Pilot Grove Savings Bank debit card, it is not an error. Here are some answers to questions you may have about this feature:
What number will the texts/automated calls come from? 72718 for texts and 855-219-5399 for automated calls.
What should you do if you receive a text? Reply “yes” (the activity is normal) or “no” (the activity is fraudulent) to deny or confirm the fraudulent activity. If you don’t reply via text, then SHAZAM will attempt to reach out to you via automated voice call on the second number Pilot Grove Savings Bank has on file.
What can you do to help? Remember to call Pilot Grove Savings Bank at 641-472-6944 or 888-283-2265 toll free or submit a travel notice through the brella™ app when you are traveling out of town so we can put a note on your debit card. This way SHAZAM knows the activity on your card is not suspicious. Also make sure that we have an accurate phone number(s) on file for your accounts so that you can receive alerts.