Frequently Asked Questions (FAQ)- General
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General Answers to your Frequently Asked Questions (FAQ)
Where do I find a list of Pilot Grove Savings Bank’s branch locations, ATMs and hours? Visit our branch/atm locator on the bank's website.
What’s the 24 hour telebanking phone number? The 24 hour phone banking number for InTouch to check account balances, track transactions and transfer funds is 1-877-781-5678.
What are you able to do by calling the 24 hour telebanking number? Check account balances, track transactions, and transfer funds.
Pilot Grove Savings Bank will be closed on what holidays? All Federal holidays will have limited services, but Pilot Grove Savings Bank does remain open for some. Follow us on Facebook and we will notify you of our holiday schedules or check our website.
How do I change my name on file with Pilot Grove Savings Bank and what documentation is required? If anyone is wanting to change their name on their account(s), normally due to marriage, they will need to bring in proof of the change, i.e. marriage license and a new drivers license, and we will have to update the signature card(s) and obtain their signatures.
How do I learn about career opportunities or submit an application for employment? Resumes can be emailed to email@example.com or you may stop into any branch location and request an application.
How do I wire money to/from my account? Contact a branch near you for wiring instructions. If you are sending a wire from Pilot Grove Savings Bank, please contact the bank you are sending it to get their wiring instructions to give to us. We prefer you to come in to sign a wire form and withdrawal.
Do you offer a notary service and what do I need to bring to use this service, if so? Notary services are available at each branch for Pilot Grove Savings Bank customers. All you need to bring is a current government issued photo ID.
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