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Pilot Grove Savings Bank

Coronavirus COVID-19 Notice

To our Pilot Grove Savings Bank Family:

To reduce the potential spread of COVID-19 we ask that customers continue to use the drive-thru window whenever possible. There are also night drops available at most locations. When you need to access the lobby, we welcome you to do so, but please practice social distancing for your protection and the protection of other patrons.  We ask if customers are feeling ill to please refrain from coming to the bank.  Also remember, for your banking convenience, when you prefer not to visit a branch, we have many services to accommodate you 24 hours a day.

• Use NetTeller, our Internet Banking product or mobile banking to view statements and transactions, pay bills, make loan payments and transfer funds.
• Visit one of our conveniently located ATM’s to get cash or make a deposit
• Call our toll-free telebanking system at 877-781-5678 to get your account balance and recent transactions.
• We encourage customers to continue to use debit card services. Fraud monitoring will be in place, as normal, but it's always good to remind customers to make sure your cell phone number is up to date with us so we can contact you in case of an emergency. Debit card inquiries can be directed to 641-472-6944 (our Fairfield branch) or to report a lost/stolen card or fraud after business hours, please contact SHAZAM Fraud Operations at 800-383-8000. 
 

We look forward to working through this challenging time with you.

 

Be vigilant for scams.

Pilot Grove Savings Bank would like to remind customers to remain vigilant for scams related to COVID-19. Cyber criminals have been sending emails with malicious attachments or links to fraudulent websites attempting to deceive recipients into revealing sensitive information or donating to fraudulent charities or causes. Such cautions are particularly important as banks are urging customers to shift use of banking through the internet and mobile banking to avoid contact. 
 
Please be aware, we will continue to monitor the situation and will take measures as needed to protect everyone. Thank you for your cooperation.
 

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